Travel Twist Biologist LLC

Dashboard Privacy Policy

Biologist Tool Dashboard™ · Updated October 12, 2026

This explains what the Biologist Tool Dashboard collects, why, who can see it, how long it is kept and what you can ask for. It covers dashboard.traveltwistbiologist.com. The main website’s enquiry form and call booking are covered by the website privacy policy.

Who we are

The dashboard is run by Travel Twist Biologist LLC, a Texas limited liability company (“we”, “us”). Elizabeth Hingle is responsible for your information and is the person to contact: elizabeth@traveltwistbiologist.com.

What we collect

Account details: your name, email address, password (stored only as a secure hash, never readable), the company you typed at sign-up, and the profile picture you choose.
Purchases: what you bought, when, its price and access dates. Card details go straight to Stripe; we never see or store your full card number.
What you save in tools: for example your Desert Tortoise Qualifications Form entries and saved copies, a saved signature image if you choose to save one in Sign a PDF, project access requests, and feedback or suggestions you send.
Company and project membership: which companies and project toolboxes you belong to, your role and your access dates.
Usage: when you sign in, when you were last active and which dashboard page you last opened, which tools you open, and basic technical details such as browser type and IP address in server logs.
Email choices: whether you opted in to newsletter or update emails, and when.

PDFs you open in Sign a PDF are handled in your browser. They are not uploaded to us, except agreements we ask you to sign through the dashboard.

Why we use it

To run your account and give you the tools and toolboxes you have access to.
To process purchases, renewals and refunds, and keep the records the law requires.
To let company admins and crew leads manage who is on their plan.
To keep the dashboard secure, fix problems and see which tools are used so we can improve them.
To answer you, and to send emails you asked for. Account and purchase emails (receipts, password resets, access changes) are sent when needed.

We do not sell your information, rent it, or use it for advertising.

Who can see your information

You. Everything in your account.
Your company admins and crew leads. If you are on a company or project plan, they see your name, email, role, access dates and when you last signed in, and a short activity log of changes to the company (for example who was added). They do not see your password, payments or the private entries you save in tools.
Elizabeth (dashboard owner). To give support and keep the dashboard working, the owner can see account records and can view the dashboard as you see it, in a read-only preview that cannot change anything.
Nobody else, except the service providers below, or when the law requires it (for example a valid court order), or to protect people’s safety or our legal rights.

Service providers

Hostinger hosts the dashboard and stores account and tool data in the United States.
Stripe processes payments under its own privacy policy.
Google Analytics counts visits (see below).
Google Fonts serves the typefaces, so your browser makes a request to Google.
Our email provider delivers account and update emails.

Each provider only gets what it needs to do its job.

Cookies and analytics

The dashboard uses a few small cookies that it needs to work: to keep you signed in, remember which company you picked, protect forms against forgery, and run the owner’s read-only preview. These are not used for tracking or advertising.

Google Analytics measures which pages are visited, with advertising features and Google signals turned off and page addresses stripped of query details. It does not run at all if your browser sends a Do Not Track or Global Privacy Control signal.

How long we keep it

Account details: while your account is open. If you ask us to close it, we remove or anonymize your personal details within 30 days.
Purchase records: kept as long as tax and accounting law requires (usually up to 7 years), even after an account is closed.
Desert Tortoise Qualifications Form: saved forms and copies are deleted automatically 90 days after your access to the tool ends.
Company project data: as set out in the Company Plan Terms, available for export for 30 days after a plan ends, then it may be deleted.
Server logs and usage records: kept for a limited time for security and troubleshooting.

Sensitive species and project locations

Listed-species locations, nest sites and project details can be sensitive. Only enter or upload what your project allows you to share. Project information is shown only to the people on that project, and we never publish it or share it with other companies on the dashboard.

Security

The dashboard is served over an encrypted connection, passwords are stored as one-way hashes, and access to each company’s and project’s information is limited to its members. No online service can promise perfect security. If we learn of a breach that affects your personal information, we will tell you without unreasonable delay and as the law requires.

Your choices and requests

Update your name, email, password, picture and email preferences in Account.
Turn newsletter emails off at any time from Account → Email preferences, or by the link in any newsletter.
Ask for a copy of your information, a correction, or for your account to be closed and your personal details erased, by emailing elizabeth@traveltwistbiologist.com. We answer within 30 days. We may keep what the law requires us to keep, such as purchase records.

Depending on where you live, you may have further rights under your state’s privacy law. We will honor them.

Age

The dashboard is a professional tool for adults. It is not meant for anyone under 18, and we do not knowingly collect information from children.

Changes and contact

If we change this policy in a meaningful way, we will update the date above and tell signed-in users on the dashboard. Questions or requests: elizabeth@traveltwistbiologist.com, Travel Twist Biologist LLC.